About Us

Primary Pharmaceuticals is a privately held, specialty pharmaceutical distributor with the goal of providing its network of wholesalers and independent pharmacies innovative, quality products at a low out-of-pocket cost to their customers.

young woman doing inventory in a pharmacy on a digital tablet with her colleague in the background young woman doing inventory in a pharmacy on a digital tablet with her colleague in the background
Primary’s line of niche pharmaceutical products are developed, produced and marketed in the USA through a diverse partnership of industry leading designers, packagers and distributors from across the country. Primary’s products are registered with the FDA and listed with the top pharmaceutical databases like First Databank, Medispan and Redbook.
We pride ourselves in providing our clients with quality products manufactured to pharmaceutical standards using the latest cGMP guidelines to ensure our customers received a product which not only meets, but surpasses industry requirements. All our components are sourced through industry leading manufacturers and distributors across the country.
Primary has developed a stringent set of Standard Operating Procedures to ensure full-compliance with all state and federal agencies. Primary works with the top-minds in the pharmaceutical compliance world to guarantee our procedures remain up-to-date in constantly changing pharmaceutical landscape.

Distribution Facilities

Primary Pharmaceuticals’ headquarters and warehouse are located in the scenic, downtown area of the Southern Mississippi town of Ocean Springs. Our facility is licensed by the Mississippi State Board of Pharmacy and is cGMP compliant.

Frequently Asked Questions

When and how do I get in touch with customer service?

Customer Service:
Phone: 1-877-337-0682
Monday-Friday 8am-4pm (CST)
Verbal response within 24 business hours

Email – info@primarypharmaceuticals.com
Monday-Friday 8am-4pm (CST)
Email response within 24 business hours

Are you a national or regional distributor?

We offer coverage to 40+ states throughout the contiguous states, Hawaii & Alaska. We are not licensed in Indiana, Maryland, North Dakota & Wyoming. A full list of our licenses is available here.

How many days per week do you deliver?

We deliver 5 days per week, Monday through Friday, during regular business hours, and will ship Saturday delivery if staff will be onsite to sign for the delivery.

What kind of products does Primary distribute?

We distribute our own exciting private label line of pharmaceutical packs to care for your patients’ chronic aches and pain from arthritis, dermatological conditions like atopic dermatitis and eczema and much more. We also distribute a wide-range of generic drugs, E.G. creams, ointments, tabs, capsules, single dose vials, etc. from respected U.S. manufacturers and accredited wholesalers.

How do I become a customer?

If you would like to become a Primary customer, simply fill out the inquiry form here and one of our business consultants will get back with you shortly to review the account.

What forms of payment do you accept?

We accept Cash on Delivery, Wire in Advance, American Express, Discover, and MasterCard Processing. We do not offer terms.

What kind of customers do you service?

We are dedicated to servicing independent, community and chain pharmacies, hospitals and clinics, as well as other wholesalers.

Do you sell controlled drugs?

Primary does not distribute any controlled drugs.

Licensing & Accreditations


Download PDF
Primary Pharmaceuticals License Map

Primary Pharmaceuticals complies with all state and federal regulations and is fully-licensed in more than 40 states.

View License Verifications

Primary Pharmaceuticals is registered with and reports annually to the FDA.

View Reporting

cGMP Compliance training is conducted annually to ensure Primary products meet the highest level of quality.